Account

We’re excited to share that the new Circus Sport & Casino app is now available in both the Apple App Store and the Google Play Store.There are two easy ways to down...

If you’re having trouble logging in to your Circus account, there could be several reasons: You entered incorrect login details - Make sure your email address and...

If you’d like to speak with one of our agents, we’re happy to assist you via our live chat!Our support team is available Monday to Sunday, from 8:00 a.m. until 12:0...

If you no longer wish to receive emails or announcements, we are sorry but of course understand. To unsubscribe from the mailing list, go to your account settings o...

We’re sorry to see you go! Didn’t you find what you were looking for? We would like you to know that we do our best to offer you the best gaming and betting experie...

What a pity that you have forgotten your login details. Don't worry! You can use your email address (where you created your account) to request a new password. Go t...

If you have forgotten your email address, please contact customer service. The identification procedure must be completed to verify your identity. Our customer serv...

It is best to contact our customer service. They can check for you whether the account can be reopened without any problems. There are several possible reasons why ...

If you think your account has been hacked, the first thing to do is change your password. How? Log in to your account and choose a new password in your settings. Th...

For security reasons, deposits and withdrawals are only allowed from the bank account number linked to your Circus account. This means that your account number cann...

Personal data is filled in truthfully during registration, which means that this cannot simply be changed. If you have moved, or received a new phone number or bank...

If you reach your session limit, you will be automatically logged out of your account and temporarily blocked from logging in again. This is part of the responsible...

A session limit determines the maximum number of hours you can stay logged in, this is set on a daily, weekly, and monthly basis. Once you reach your session limit,...

You can manage your deposit limits at any time by going to:Profile → Responsible Gaming → Deposit LimitIn this section, you can set or update your daily, weekly, an...

Yes, deposit limits are legally required for all players in the Netherlands. As part of the regulations set by the Kansspelautoriteit (KSA Dutch Gambling Authority)...

Deposit limits refer to the maximum total amount you’re allowed to deposit into your account within a chosen time period: daily, weekly, or monthly. You set this am...

These documents are reviewed by a team of experts to establish an appropriate recreational budget for you and are afterwards securely stored.

From 01-10-2024, we are required to assess more whether you can afford your gaming behavior. This is also necessary to determine your legal recreational budget.

You can only deposit or place bets if you still have room in your budget. Your budget is calculated as the difference between your deposits and withdrawals in a cal...

Your recreational budget can be increased based on your income and bank balance according to legal calculation guidelines. Contact customer service for the easiest ...

Based on your net income details and bank balances, 30% is typically calculated for the recreational budget.

Starting from 01.10.2024, players will not be allowed to spend more than their established recreational budget within one calendar month. This budget is set at €300...