If you reach your session limit, you will be automatically logged out of your account and temporarily blocked from logging in again. This is part of the responsible gaming measures required by law in the Netherlands to help protect players.
As soon as your session limit is reached, a 30-day automatic cool-off period begins. During this time, you will not be able to access any promotional content or bonus-related features on our platform.
Here’s what that means in practice:
During the 30-day cool-off period, you will not be able to:
- See or claim any bonuses or free bets (including those in your Circus Club or on the deposit page)
- Use any previously awarded bonus money
- Use free spins
- Use free bets
- Participate in promotions, tournaments or campaigns
- Access the Circus Club
After the 30 days, access to these features will be automatically restored. No manual action is required from your side. This pause is meant to give you time to reflect and ensure you’re playing in a healthy and balanced way.
If you have any questions or need support during this time, our Customer Care team is here to help.