I want to close or delete my account. What do I do?

We’re sorry to see you go! Didn’t you find what you were looking for? We would like you to know that we do our best to offer you the best gaming and betting experience to meet your expectations.

Of course, it is possible to close your account in your account settings, but unfortunately you cannot delete your data. This is due to the fact that players who close their account can no longer be given the opportunity to create a new account, but also because otherwise we can no longer meet other legal requirements. If you want to know what the possibilities are, please contact our customer service.

Do you want to leave because you are afraid of developing a gambling addiction? Remember there are several tools that allow you to control your activities, such as a time limit, a deposit limit, or a balance limit. If you want to be denied access to physical casinos, gaming halls and online casinos, you can have yourself included in the Central Register for the Exclusion of Games of Chance (CRUKS).

With the following link you can find usefull addresses from professional agencies who can provide you with help, in case of a (possible) addiction: Usefull addresses

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