Responsible gaming and security

What should I do if I’m addicted to gaming?

Gaming should be an enjoyable and relaxing activity. If you feel like you're losing control, you can use our self-management tools, such as deposit limits, playtime...

How can I deactivate my loss limit?

To deactivate your loss limit, contact our customer service and provide proof of income. Your request will be analysed by our Responsible Gaming Team.

What Can I Do If a Family Member or Loved One Is Struggling with Gambling Addiction?

If someone close to you is struggling with gambling addiction, you can help by temporarily excluding them from playing or betting through taking a Gambling Stop via...

Can I turn off these popups?

No, we are legally obligated to show you these pop-ups after 30 minutes have passes since the start of the first game following login until the moment of logout, wh...

Why do I get a popup about my playing behavior?

These legally required pop-ups are intended to inform you about the usage of your limits and promote responsible gaming behavior. Additionally, in specific cases, w...